Absolutely disgusted with Clarion. Reported back door lock failure following’bodge job’ to replace doors and windows. I reported this middle of February, spoke to a lovely lady who asked if there were any other issues. I told her many problems with kitchen,eg kitchen units broken and worktop rotten. She said she would arrange a visit 17/3 between 12-5pm. She said this was the first available appointment. I booked the day off work and waited, and waited..... until 4.30 when I phoned to ask if someone was coming. I was told” well you still have until 5pm, he maybe running late “ She said “if he hasn’t come ‘by the end of the day’ then give us a ring in the morning and we will chase it up “ Well it’s 9pm now. No show . What really infuriates me is no call, NO customer service and NO respect as a paying tenant 😡 I await your response but have a feeling it will be a long wait