Service charge team is ignoring every single call/emails and online query (online form: https://www.myclarionhousing.com/your-home/rent-and-service-charges/service-charges/) since 24 of Febrary 2020 (for 3 months so far). I started contacting Clarion last 24 of Febrary because they increased the service charge by 313£ annually. Adding brand new charges not present in previous years (admin fee), increasing the salaries of the caretakers by 25% (when actually, this year they reduced the number of caretakers from 3 to 2 people) and increasing the general cleaning by 327% (224£ increase; from 68.67£ to 293.44 annually). 3 months after, still NO RESPONSE. If this continues, we will initiate legal action agaist Clarion.