Clarion Victim Bought my newbuild property from Clarion housing in 2016 under the impression that those properties were build to standards, these properties were represented to the Local Authority, The London Mayor’s Office and to each home buyer, as having been built to superior standards with substantial energy efficiency and building quality. Clarion over-saw the entire development, design and creation of the properties. The materials used have been sub-standard and the claimed energy efficiency and build quality is simply lacking in every single property. The properties should have been built with membranes to ensure that the gases do not rise into the properties. We are advised that the council identified to Clarion that the membranes were damaged and it was asserted that they would be corrected. At present, we have no evidence they were fixed. if they were fixed, then there is a failure in the design and construction, because, as noted, the gases are present contaminating homes and causing health conditions, and evidence was presented to Clarion was ignored. It may simply be that the membranes were not replaced/fixed. Your comments on which scenario is correct would be most welcome? The insulation in the properties is in most Clarion properties on the site is sub-standard, In some instances, there have been attempts to retrofit the insulation resulting in to move outs with the property completely emptied on 2 occasions, over a 100 families was evacuated from their house, recent inspections highlighted insulation still missing throughout the whole property, as stated on the second thermal report. Was just another cover up exercise by Clarion professional witness from Pellings survey and homebuilder Willmott Dixon and NHBC. Most of the properties do not have adequate and in some cases any insulation as proven in my home. The failure to put in adequate insulation and the use of sub-standard materials was over-seen & directed by Clarion. The acquisition of cheaper materials occurred at the insistence of Clarion, because of the failures my property and surrounding ones have no fire protection, cavity barriers missing running to the top of the properties, clear pathways into separating walls with no fire resistance, no top cavity barriers or insulation protecting from neighbouring homes. Wrong wall tiles used to build the property, causing huge vibration from neighbouring home, shaking floors and rattling doors In the property, and a constant thumping sound with every footstep made from neighbours, sounds like a constant hammer banging on the floor. witnessed by clarions professional. It's not deliberate from the neighbours, Is a lack of compliance. All of those problems are hidden in the cavities and under floors, If you are thinking of buying a new build get a intrusive surveyor before you purchase. Or become a Clarion victim. This has caused stress, anxiety, utterly miserable home life and loss of enjoyment in are home life and has caused substantial damage to are well being and health. Most companies have a basic sense of right and wrong, Not Clarion! fake morality is used as a manipulative device, rather than genuine value, selling dangerous properties to cut back on materials, putting life's in danger, to me is a lack of empathy and cold heartedness. Claire Miller chief at Clarion is fully aware of the horrific situation, and refusing to take responsibility and leaving families in dangerous homes they've sold.