Not happy with the customer service at all. Ordered this bed last Friday, really fast delivery as it was delivered today, unfortunately I made a mistake when ordering and realised this morning I had ordered the wrong size totally my fault but wanted to see if there was anything we could do. I tried to get in touch with next divan by email and phone and nothing. I’ve waited all day and tried non stop and now I’m left with a bed the wrong size and no communication. What if the bed was faulty and I needed a refund, the bed itself is overall ok condition for what you pay, but the customer service seems to be non existent. Won’t be ordering from here again.
11 months ago
Next Divan has a
4.2
average rating
from
167
reviews
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