Unfortunately I ordered 2 products with popcultcha months before Christmas but as the order arrived end of November I noticed only 1 product in the box. The invoice stated they gave me a voucher for the price of my original product only rather than the product itself. I called and they stated they are out of stock of the product and will not order anymore back in ever. Online, the product still states it is in stock. They have refunded my money which Is why I gave them 2 stars rather than 0, but the lack of communication about the problem was so rude. Obviously before Xmas I needed my gift and the fact that they didn't say anything about being out of stock until after it arrive was so unfair, there are now no stores who can deliver before Xmas and If I had only been aware of the issue earlier, like, as soon as they as a company realised, it would have been easy to rectify. I rarely shop online and this is just a terrible experience of another online shop 😭