Bought 2 pop vinyls. Received only one that cost $120 and box was bent badly. They took THREE WEEKS to reply to my email and asked for photo evidence. I did that and they replied with 'the item is intended to be taken out of the box'!! As a collector that would immediately kill the resale value! Why ask for a photo if you didn't intend to follow up on it? After over a month and I'm still waiting for the other item - they'll take your money saying it's in stock and then blame their suppliers for not delivering and don't notify you that it's unavailable - but they'll greedily take your money in the meantime!