Had an email for two free postcards so after a lot of faffing about with various email addresses finally managed to get signed in and create cards for grandparents (on holiday, on tiny screen on phone, at night). App was very jittery and kept asking me to add more photos all the time so was signing in and out all the time. When it finally did the postcard I just wanted it send and pressed the paypal button. Little did I know, that was a sign up to a 12 month subscription at £39.99 14 days down the line. Being on holiday, wasn't checking emails, just happy that cards had been sent. Coming home you don 't trawl through loads of old emails for cards you have sent, do you? 14 days later, on the dot, got an email from paypal to say I had been charged £39.99! Contacted company and like everyone else says (there are a lot of negative reviews), got what seemed to be a scripted response telling me I'm not getting my money back. Currently looking into reporting to trading standards.