The steering on our car started to have bit of play, as it is covered under warranty, I thought I would get it sorted once the MOT was done. However the MOT centre flagged up the play in the steering as an advisory (Steering rack has slight play detected at the steering wheel). Now Warranty First will not cover the steering rack repair at it is marked as an advisory. Also what is crazy is Warrenty First even said the steering wheel needs to be fixed as well, which means they haven’t got a clue what they are talking about as the play was detected at the steering wheel, not that there is a fault with the steering wheel! I am very disappointed, if you are thinking of using Warrenty First, make sure you get anything repaired by Warrenty First before you get your car MOT’ed. This is a very dishonourable way of getting around paying out for a valid claim.
The manager I spoke to, even confirmed that if I started the claim the week before the MOT, the claim would have been upheld! Crazy!
2 months ago
Warranty First has a
2.5
average rating
from
27
reviews
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