I bought an e-bike from geekbuying.com ( one horrible company), after a long period they shipped and this great xdp kept it at the depot a good few days before moving to destination. there is no way you can contact them. one fine morning tracking showed scheduled for delivery 2 hours slot but no map moving at all. The slot period went but no show and the worst is tracking stays the same without an update. Stayed all day nothing happened, I have no idea when I will get it. Now 4 days from the last update and almost 10 days still waiting. This is UK mainland delivery, other company usually deliveries in just about 3 days. I tried to call xdp but only waiting 10 minutes could not get to talk with anyone.