I received tracking information from Yodel on my imminent delivery. I was delivery number 20~ of 80~. A few hours passed, no delivery. Curious, I took to my emails to click the tracking link again hoping it would give me an update. It did... "We have attempted to deliver your order from Very however we were unable to access your delivery address". I was stumped. I had been at home all day, the roads were clear and there was space on my driveway... It's my belief that the driver could not be bothered to make the delivery and will simply "do it later"(tomorrow). I tried to call someone from Yodel because I needed the parcel on the day of delivery - a silly automated tracking service answered. I gave up on that quickly and turned to the 'live chat'. I spoke to 'Lavi Arora' on live chat. This person did not help either. Simply ignoring the many times I mentioned the fact the property WAS ACCESSIBLE. Their response? "Sorry, you'll need to wait until tomorrow. I was willing to meet the driver on their route, collect (socially distant) and be done with it. According to Lavi, the drivers don't carry company mobile phones. Nonsense. Lavi then asked "can you confirm tomorrow is suitable for delivery". I asked Lavi what difference tomorrow would make, given the property was accessible today? No response. Lavi ended the chat. After the live chat I requested the transcript of the chat - which was never sent to me...thankfully I have screenshots and pictures of the very accessible property. Given the current pandemic, it's unreasonable to delay a parcel given that most shops locally are CLOSED. In the future, I will avoid Yodel at all costs.