Absolutely disgusting no standards service. Wouldn't give you 1 star in rating if it would be possible. Tried to find resolution , but have to wait till Monday. Managers not trained how to deal with discriminatory situations. Driver lied about attempted delivery , although we sat home for the whole day and he couldn't even be bothered to get out of the van! Will never recommend you, nor use your services. Manager Prakash lied during the web chat, ended the chat because couldn't answer simple questions. Absolutely disgraceful. I hope #VirginMedia will think twice by using your services. Fyi both conversations are emailed to myself.