Terrible customer experience! My parcel was never delivered despite the Yodel tracking system saying that the delivery was attempted 3 times and calling cards were left in the mail. I work from home full-time and no one attempted delivery from Yodel in the past 3 days and no calling cards were left. When I called them and explained this to the woman from their customer service she recited the same thing I told her based on the tracking system without offering any solution, declined my request to escalate the issue and simply hung up. So rude and unprofessional! She should be fired and the liar-driver too. They basically don't do what they are supposed to do.