If your parcel is being delivered by them, you better start praying you get it and that the driver doesn't also try to fraudulently impersonate you to state its signed. As everyone below if I could rate them 0 stars I would, thankfully I was a lucky one and I received my parcel. Tracked and signed shipping, item was fairly fragile and expensive. Came home from work to find it had been posted through the letter box and the bag looked like it had been stood on by muddy boots. After requesting to see who signed for it. the signature I was sent as a proof of delivery was not mine but instead the delivery driver had guessed what my signature would look like and claimed that I was infact home and I signed for it. Had to speak to web chat and send them a copy of my signature with proof, when asking why this happened I was told it was the standard procedure if the driver believes someone is home. So why not knock?? This turned into more of a rant than a review TL:DR if you are a supplier who deals with this company STOP NOW for yours and your customers sake.