Yet again the old ploy of a person not being at home used by Yodel driver because he cannot be bothered to deliver. Did not ring our buzzer. Just left a missed delivery card. Chat support was likewise useless. Johnny Mall Never answered any of my questions. Deflecting them or just not able to understand me. Probably sticking to a standard script and doing a recitation from a third world country. Totally clueless. Not a very reliable company to use when one is awaiting or dispatching important items. Dpd is still number 1 in my book. Drivers are always reliable