Terrible service. Here is why
- the driver went to the wrong address and left a calling card at the wrong address, without any calling attempt
- I contacted the customer service and gave detailed delivery instructions to give to the driver
- the day after the driver went to the wrong address again and left another calling card at the wrong address!!!!!
- I contacted the customer service again and I have been told to wait up to 24 hours.
- I spent 45 Min of my time chatting with support for something that should be hassle-free.
Drivers should have company phones and call customers and at least they should be able to get to the correct address
A very disappointed customer
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Alice, Customer Support
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