UNBELIEVABLY AWFUL SERVICE!!!! My parcel was not delivered on Saturday 17th April 2021 as the driver came to my address but never attempted the delivery. Myself and my neighbours were home all day and no such attempt were made. After contacting Yodel via webchat they did nothing to rectify the issue, only offering delivery from Monday onwards. I paid a premium for faster delivery and have certainly wasted my money. Whilst on the webchat, I was told "I wish you could understand our limitations with this matter too" as far as I am concerned there are no limitations on their end...tell the driver to come back to my address and actually do their job. Before I got the chance to finish my webchat conversation, there were connection issues...my WIFI was fine. I have never received such awful service.