The driver claimed no one was in at 1230, which is a lie as the showroom staff are in from 0730hrs. I was also tracking the parcel on the app and waited out side. Next thing it’s been delivered to a random address on the industrial estate. I contacted them and the driver pulled up waited a few minutes inside his van then drove off. The company Yodel claimed it delivered to searched their postroom, offices and reception no package. It was one lie after another. The driver got an expensive item for free, I was left going back and forth with yodel for two weeks before being told by them, I’ve no rights and they asked me to stop harassing them by phone and email