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Anonymous
Need to be able to give NO Stars. This is the most despicable service I have ever encountered for deliveries from around the world. I placed 2 orders for delivery on specific days to different addresses. Sadly the supplier used Yodel as the courier. Neither was delivered and no reason was given. The first was perishable and due to be delivered on Monday last week it arrived on Tuesday fit for the bin - no explanation and no apology. The second was not delivered on Saturday because the driver could not find the address - he was parked around the corner and had the contact phone number of the recipient. Another delivery service for another gift called to ensure their item could be delivered and it was as promised. Yodel promised the item (also perishable) would be delivered today 3 days late. No surprise it was not. Another promise for delivery tomorrow. I am not hopeful. Two wedding surprises, planned weeks ahead ruined by a courier who apparently could not care less. I will not use any supplier if they use Yodel as the courier service.
3 years ago
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Yodel has a 1.1 average rating from 5,798 reviews

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