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Anonymous
Abysmal customer service, a lying company! I paid extra for next day delivery, waited all day at home with no updates on the tracking page. After 6:00pm got “your property cannot be located” message. Web chat “help” did not apologise for this and said the driver couldn’t find the address. Which is ridiculous because my building is on a main road with a clear number on the door. The driver didn’t attempt to contact me to find the building. Next day I call the driver, same story-couldn’t find it. I explain the directions very clearly, and as he was in the area, he said he’d give me a call and deliver it later same day. Didn’t do that of course and didn’t pick up his phone for the rest of the day. Sham of a “company”! I didn’t choose them but got some online shopping done and the shop used them as their delivery service. What an absolute joke. I would give -5 stars if possible.
3 years ago
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Yodel has a 1.1 average rating from 5,798 reviews

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