I am taking part in the governments covid survey trial and had a sample test to be collected by Yodel within a two hour window which was given by Yodel. Needless to say this was never collected. Looked at the tracking and it quoted that the package was not ready for collection, which was lies as I have a very vocal dog which would have alerted me to anyone at my house. I wonder how many other test kits have been charged for, but not collected, therefore wasting taxpayers money. This is the worst courier company ever, as I do not think I have ever had a straight forward transaction from them