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Sarah L
I wish I could give them no stars. First part of delivery arrived very damp/wet (no rain) second half was promised for next two days in a row, I was consistently lied to and took two extra days annual leave as a result waiting in for the promised parcel. It did not come on day three they told me it hadn't been scanned for two days (after lying and saying it hadn't left the national depot and had now gone to the local depot in Leeds) so I would need to contact the seller. In other words it was lost. Absolutely appalling, lying customer service. I would never order from any company now who use Yodel to deliver. Companies take note, you will lose business. No complaints phone number and not surprised CEO Mike Hancox has a locked twitter account. He needs firing.
3 years ago
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Yodel has a 1.1 average rating from 5,795 reviews

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