Over the past few years, I’ve had an 80% delivery failure rate from Yodel. They can bungle a delivery in more ways than you could ever imagine. And what makes it worse is that their tracking system tries to switch the blame onto the customer - “attempted delivery but the customer wasn’t in”, or “couldn’t get access to the customer’s property”, or “customer cancelled the order”, or “more information is required before delivery can be attempted”, and a host of other lies. The company is incompetent to the core. It’s not just the worst courier company I have ever dealt with, it is simply the worst company, full stop.