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Gareth White
Unfortunately talk talk used Yodel to 'deliver' my broadband equipment. For 2 days in a row they have told me they are delivering it. For 2 days in a row their driver has entered into their system they attempted the delivery and have left a card. They have a tracking service I can see they did this from about 3 or 400 yards away from my house on another estate. Obviously there is no card. When you call them its an automated service. Their Webchat agents take between 2-10 minutes to respond. After an hour trying to talk to said web agents I now have to complete a 40 mile round trip to collect my parcel. Total waste of time.
3 years ago
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Yodel has a 1.1 average rating from 5,794 reviews

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