My parcel has been with Yodel for almost 3 weeks now. Over 2 weeks ago i got the “driver unable to find address” update in the tracking (which I have since learnt is a deliberate attempt to skip delivery by drivers who can’t be bothered driving to your location). I updated the address and then for whatever reason the parcel was sent back to the national hub and then back to my local depot within 48 hrs. Since then it has been just sitting i. The depot for over 10 days now. No updates on tracking, very unhelpful customer service and failure to keep any promises. They keep telling me they “delivery will be attempted before 9pm today” or “we will provide update within 24 hours” but obviously there are just lies to get me off the line. Absolutely useless company and will almost certainly avoid in the future.