As others have stated, AVIOD Yodel AT ALL COSTS! This company just doesn't care, I wish I could give zero stars or even minus stars. Yes they're that bad, always fobbing people off & there's no actual LIVE persons voice you can chat with. Just chat agents, who aren't even in the UK going by some of the names. I tracked my parcel, it was 6 stops away on the map & then suddenly I get the message 'unable to deliver calling card left'. No card was left, the driver just couldn't be bothered to press my door buzzer (I live in a complex) with a main door & panel with door number buttons for intercom. I was in all day, even had a food shop delivery the same day & they managed to deliver my items. There's just no excuse for this sham of a company, I wish Littlewoods & other companies would stop using them for deliveries.