Tracking showed delivered whilst I was out and a card had been left.I was in all day , saw no Yodel van in my small cul de sac and received no card.Tracking also said "Threshold distance breeched".Queried all this on web chat and told driver was too far away to find address( so he hadn't been , hadn't left card so lied)Asked why no sat nav surely a basic requirement of a delivery company is to be able to find an address .Could even have googled address for directions if sat nav not working but no was asked to provide a landmark.???Where do I live you may wonder , up a mountain in the Outer Hebrides , no a large housing estate in St.Annes on sea just outside Blackpool.Told driver would phone me tomorrow and ask for directions.Unbelievable ! Amazon or Hermes have no trouble finding my street nor does anyone else it's been here over 40 years !