Review of YODEL On 22/11/2021 I placed and order from a supplier the I did not realise use YODEL to ship their products. They were offering 72 hour delivery so in time for the weekend so I thought. On 24/11/2021 I arrived home from work at about 4pm and on checking my emails I saw 1 from Yodel at about 11am advising of delivery of my parcel within 2 hours, funny I thought no parcel at home waiting for me. On checking up my emails I then saw another email from Yodel advising of a failed delivery and that a card had been put through my door, er NO it hadn’t so I have no idea where the failed delivery was but it wasn’t at my address. So I go online and re-arrange delivery to my local YodelCollection plus point, surely they can’t miss deliver to their own collection point? No delivery the following day 25/11/2012, tracking shows parcel in depot. 26/11/2021 I contact Yodel on their Webchat system to be told that I should ‘expect delivery today’. Guess what no delivery. 27/11/2021 again contact Yodel on their Webchat to be told the parcel is still in the depot but the driver is going out and you’ll get an email with a 2 hour delivery slot when the driver departs. About an hour later I get an email from Yodel thanking me for selecting to have my parcel delivered on Monday 29/11/2021. WTAF!!! Monday 29/11/2021 I receive an email from YODEL advising that my order has been returned to the supplier and emails from the supplier also telling me that the order had been returned to them and that they would refund me!!! Now while I am not out of pocket in all this I did have to arrange/ buy other stuff to cover the lack of delivery by YODEL. I will NEVER EVER knowingly use YODEL again as they are completely useless, they have one job which is to deliver parcels how can they get it so wrong and continually so judging by the other reviews of them. I will also be telling everyone I know to avoid YODEL at all costs, complete shower of SH*TE.