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Neil M
I'm giving 5 stars as I image there aren't many and Yodel might read it out of curiosity Summary: WIGGLE use Yodel - avoid purchases from them WIGGLE. Yodel can't even do click and collect to a petrol station. BP SEWELLS - avoid click collect from here, it might be Yodel. I'm giving 5 stars as I image there aren't many and Yodel might read it out of curiosity Hearing the stories of "sorry we missed you" I went for click and collect option (C&C) for a package from WIGGLE. I thought that they would at least be able to deliver to a click and collect location, BP SEWELLS petrol station. Turns out there was no-one around at the 24h garage when there tried to deliver it. Package got returned to Selby depot. I've getting reminders to pick the package at the BP SEWELLS C&C point every day for the past week. I check on day 1 and day 7, C&C hold packages for 10days. Team at BP SEWELLS were apologetic and said that dozens of customers have had the same issue with Yodel. Followed up with Yodels chat bot find out when they would try and re-deliver to their C&C point (chat bot did work to be fair). They have decided to return it to WIGGLE on day 7 of it being in their depot. I was told I had contact their client to rearrange delivery. I've done their job them and have contact WIGGLES bots to cancel my purchase (get the return courtesy of Yodel). I was still getting notifications that the package was ready to collect from BP SEWELLS after it had been left the Selby depot for return to WIGGLE. I'll be posting this review at WIGGLE and BP SEWELL. The big boys might have better traction may us.
2 years ago
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Yodel has a 1.1 average rating from 5,793 reviews

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