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David Murphy
Yodel driver has stolen my parcel I was due a delivery today and waited in all day. I was waiting for the delivery when I checked the tracker seeing I was 2 away. So I sat eating dinner with my wife and sons. I next got an email ping to say the parcel had been delivered! I ran to my door and nothing! This was a signed for delivery. When I chase Yodel web chat desk they confirmed the delivery had been done as the SAT NAV confirmed. I asked for a Proof Of Delivery and got told no POD due to COVID. I asked again and was given a Longitude and Latitude (which anyone could google) and this related to the top of my road and not my house. When escalated to a "manager" they contradicted themselves by saying it had been signed for by my name! I again stated at not point had I signed or even had a delivery! I have a Ring Door Bell and this confirms NO video or detection in my road in front of my house let alone my door! So YODEL have stolen my parcel and my sons main Xmas present - sickening, sad, evil. I am left with the solution that they will interview the driver back at the depot! Really? Still no POD, no parcel, no evidence.
2 years ago
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Yodel has a 1.1 average rating from 5,793 reviews

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