I waited in all day for a collection but they never came at all. Next day I waited in all day and night. When tracker said I was 1 person away I took parcel and put by my feet. I stood in open doorway for just over ten minutes. I saw a vehicle pull up at a neighbour's house hiding behind the bush. I thought it cannot be for me as no one came out of vehicle. It's just sitting there for several minutes. When it pulled out from behind bush I could see it was a huge white van. The driver turned his head to see me standing there with a huge box, then just sped off. I waited all day a night for this collection. It was the driver as I just received text saying place was shut and no one in. This is despite him arriving at incorrect address and not getting out. The tracker said all day latest estimate 18.46. He was outside neighbours property at 7.30pm exactly. Total liar and waste of two days