If I could give them less than 1 star I would. This company is awful, I would be very ashamed if I worked for them. They have treated me and what looks like dozens of people poorly. We do not spend our well earned money for our parcels to be lost/stolen. I have waited in all day expecting my parcel and nothing! No tracking update no help from yodel webchat! Was told it was scanned at depot and that is was out for delivery, because I chased this before the 9pm cut off I was told very rudely to wait and see if it turns up! Why should I have to wait and see? I want to know where my parcel is? And I want to know why they can’t tell me the truth? I am absolutely gutted that i have wasted a whole day inside waiting for my parcel and now it looks like I will have to do the same tomorrow. Do not use Yodel. They are time wasters!