For the 4th time now I have paid for Next Day Delivery and they haven’t delivered the next day! Absolutely shocking, don’t charge for a service you cannot provide. The tracking system says “Sorry there is a short delay”, no other information. Try to contact one of their customer services and they are always busy. People use Next Day because they need the items THE NEXT DAY. Otherwise they wouldn’t pay it. I never experience any of these issues with other delivery services, as soon as I see my supplier has chosen Yodel my heart sinks as I know it’ll be late, and I’m always right!
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