Awful awful company. Customer service chat gets you nowhere. Parcel has been sat in local delivery office for a week but cannot locate or give new delivery slot.48 hours for an update which is to tell you absolutely nothing. Not receiving item on time means I have to cancel workmen for this job, then a second job because this work was not completed on time. I had a builder booked in for 6 weeks. I have never received a parcel on time with Yodel. I now avoid buying items from sellers if I know they use Yodel. How they are still in business is beyond me. Avoid at all costs.