Awful service, Delivery 3 days late when I chased via their online chat, they promised a next day delivery. That never happened. The website claimed I had altered the delivery to a later date. Not true, The online chat was unhelpful and asked me to call customer services. Customer services is an automated system that offers no solution then ends the call. Online chat again unhelpful and said I should connect the seller....Unbelievable response as the seller pays Yodel to deliver.
This is not the 1st time I have had issues with Yodel deliveries.
I order items on line frequently, next time I receive an acknowledgement saying Yodel are delivering I will cancel the order.
They hide behind the email chat and the automated phone calls instead of standing up to the responsibility of delivering.
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