Another farce by Yodel. They continued to lie about not receiving the parcel from the supplier even though the supplier had proof they Yodel had it. I suggest that Yodel investigate this properly but doubt they will even do that. I believe that the parcel has been stolen as it was expensive specialist dog food.
The responses from Yodel are downright unprofessional and the costs are borne by the sender. I do not know why companies use Yodel. I now check each company to see who their courier is as I will not use those companies that use Yodel as the courier.
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