Twice in a row I have had an order sent out to me a new glass bowl for my slow cooker. Twice it has arrived completely smashed to bits. When you complain to them they will not return/collect the item on the second occasion I opened it in front of the delivery driver he would not take it back he told me it was mine to deal with. Very bad company they care completely nothing about your goods or the goods that they are delivering. They carry your parcels all around the Country before they even reach you. The tracking is non-existent they Show you a map of where the driver is it never changes he/she he’s always in the same location. My delivery arriving four 2 o’clock arrives at 8 o’clock at night. Broken beyond repair completely useless and then I am left to discard of it.