Sent a parcel to my disabled mother as needed it to help her over this heatwave. Supposed to be delivered yesterday ( sat ) 16/7/22. I kept going to there web site to keep tract of the parcel. Got to 2 deliveries away. Next thing it's saying "sorry we missed you we've left you a calling card " got straight on the phone to my mother 2ho then had to struggle to both back and front doors to look for a calling card NO FLIPPING CARD LEFT. She said back door was wide open because of the heat. So what the heck did the delivery driver think, surely he must have thought that there was someone in as the doors are open, not only that you have to walk past her front window and you couldn't miss her sat there. Wouldn't put it pass the driver to of missed the drop then said nobody was in. Bloody useless company.