I am very dissapointed. I ve ordered my parcel for an important event on Thursday, and estimate delivery was next week on Tuesday. I wasn't at the house on Monday because I was working, but anyway it should come on Tuesday. I was checking delivery updates on yodel and I saw info that they missed me and they left a note in the doors. I never saw any note... but I was like, okay let's wait to Tuesday as this is the estimated delivery day. I was off and spent all day waiting for a courier, that never bothered to call me or send me an message. He never turned up, and never got my parcel that day. So to make our lives easier, I've changed delivery address to wee corner shop where he can just leave the parcel anytime and I can pick it up after work. I waited for 2 days, nothing... but on Thursday I've contacted curier to check what's going on with the parcel and he never responded to my messages. Thanks a lot for your excellent customer service! On the same day I came back home, and eventually got a wee note that'd say "sorry we missed you". It's already saturday and my parcel will be PROBABLY next Monday, but hey, how long you can wait for your parcel if someone is playing games or can't do their job properly? Everything would be fine as long as the courier wasn't afraid of me and if he'd try to contact me. Believe it or not, but people like me are also working and they cannot be a home everyday. Plus my parcel was very expensive and I am worried that someone might actually steal it. I would never treat my clients this way