Delivery of tails.com was supposed to be delivered yesterday , when I checked my tracking and email it told me the parcel had been delivered. No photo or card through letter box to back this claim. I phoned Yodel and after listening to awful music fit 10 mins customer service answered. The chap told me the vans are fitted with a GPS tracker and he could see it had not been delivered and was going to launch an investigation that can take up to 24 hours. In the meantime my 15 year old dog is without his special food. This has never happened before as DPD have always delivered. I will ring the tials.com today as this is not cheap dog food. Now my dog is without his food. Looking at reviews I am surprised Tails.com use them