Ordered a parcel to be delivered on the Tuesday. 3 days later still not arrived nor no updates on the tracker. Contacting customer services is the most painful experience ever. Constantly “I promise you it will be with you today” this is 6pm on a Friday and it’s not even out for delivery. Then I opted in for collection, doing their job for them. I opt in… I arrive the next day as stated. Sorry. Not ready… right okay I’ll give you one more day to put my parcel to one side so I can collect. 5 days it’s quoting it will be ready to collect. 5 days to put my parcel to one side so I can grab it, I’ve not ordered the pyramid of Giza. Slow isn’t the word it’s like they have one person in the whole warehouse doing it all. Would rather use carrier pigeon to deliver my parcel screw by screw then use yodel again.