Never again! If I could give 0*, then I absolutely would. Have been trying to collect a parcel from a collect+ parcel shop for 10 days so far, and still no success. I have been to the collect+ point multiple times now, with barcodes, manual collection codes, and proof of ID, my parcel is there, with my name on, and I have seen it, yet the store will not release it to me. Nobody I speak to seems to be able to claim responsibility for the failure, so I have been passed around from Yodel, to Collect+, to store managers, without anyone providing me with a solution to the problem. I am very frustrated and extremely disappointed with the customer service, I need someone to accept fault and make the necessary changes to resolve my issue, but so far nothing. My holiday tomorrow will be ruined, as despite ordering in plenty of time, I will not have the new clothes and trainers I ordered to wear whilst I am away.