Email stated my parcel would be delivered yesterday , I followed the tracking to see my delivery was next . I opened the door and watched the driver look in his van for my parcel . He told me it was not on his van and the only option was to mark it as “sorry we missed you “ . I was told it would be redelivered today , but I have had no tracking updates , no customer advisors could tell me the actual whereabouts of my parcel or offer a time frame . So basically I have been sat at home since 1pm yesterday and I am still waiting. I will never order anything in future if the courier is yodel . Very unreliable, this is the second bad experience I have had and if I had known the retailer was using yodel I would rather have gone and bought my item in store . I will avoid at all cost . Nobody follows up any complaints . Diabolical