erview Reviews About Yodel Reviews 478,168 • Great TrustScore 4 out of 5 3.9 VERIFIED COMPANY In the Courier service category yod el.co.uk Company activity See all Claimed profile May use unsupported invitation methods Pays for extra features Replied to 97% of negative reviews Replies to negative reviews in < 24 hours Reviews 3.9 478,168 total 5-star 74% 4-star 5% 3-star 2% 2-star 1% 1-star 18% Verified Blogger 15 reviews Rated 1 out of 5 stars Updated 8 minutes ago Absolutely disgusting delivery people Absolutely disgusting delivery people! What is their problem? A simple parcel from Argos and they can't even be bothered to do their jobs and actually park outside of the address and deliver the parcel! You can see them on the map. They lie when it's time to go home! Even their customer service team have confirmed their precise location when they scan,"attempted delivery," was the wrong coordinates or whatever they call their internal tracking of their drivers! Waste of my day and time for the first attempt! I then had no choice but to book another delivery day! They didn't show up because the next attempt to deliver I had to physically change my address to my NEXT DOOR neighbour in my flats as I knew I had to look after my Mum. A CHANGE OF FLAT DOOR NUMBER BUT SAME ADDRESS, as I knew the elderly couple would be in! It took two days for them to reprint the address at the depot! Can you believe that? TWO DAYS! The third attempt they didn't even bother to even try to deliver! Apparently they needed more info regarding my next door neighbours address. Example- if I lived at Flat 3- my neighbour would be FLAT NUMBER 4! WHAT IS SO HARD TO REPRINT THE SAME ADDRESS BUT DIFFERENT DOOR NUMBER IN WHICH I HAD TO SELECT THE ADDRESS FROM THE DROP DOWN BOX ON THE APP?? What further information do these incompetent staff require???? Waste of my neighbours time! WHY IS IT SO HARD??? You call customer services and all they do is send an email to HAYES DEPOT! The lazy staff at the depot DO NOT READ INTERNAL EMAILS! Till this day I've not had a call back from the depot manager even though their customer service team has emailed them and requested that action! Bad staff stems from bad management and Head office staff must be no better, as clearly there is an ongoing problem with this particular depot and nobody is investigating! They make me ill and I HATE THIS COMPANY! I would have Hermes/Elvri courier service anytime but unfortunately ARGOS do not use them. I have my parcels delivered by Hermes for years and not once have I ever had any issues! I'm contacting Argos and making a huge complaint and than trading standards! Hayes depot staff are disgraceful, lazy and lie! The worst possible staff and company in the UK! Dates of the lazy couriers who are also pathological liars, that were due out for delivery: 01.10.22 - 05.10.22- 07.10.22- 08.10.22: I requested a refund from Argos and the parcel will be sent back to the company.