Genuinely the worst delivery company out there. A logistics company that's no good at logistics. Parcel was meant to be delivered on Saturday. On midday they contact us to say we need to get in touch as they need more information about the address. We try several times but it says no one is available, can't even get put in a queue to speak to someone so have to wait until Monday. We contact them on Monday first thing and ask what additional info they need and they say they don't need anything else. They can't reschedule the delivery for the same day as they don't have it (??), so they book it in for Tuesday. On Tuesday morning we contact them again to confirm that the parcel will definitely be delivered that day. They are absolutely certain it will. Come Tuesday evening, and still no parcel. So contact them again and guess what they say they need more information again! We also what information they need and they then say they actually have everything already. What?! Delayed twice now for the same reason of needing more information when they did not actually need more information. They book it in for Wednesday (tomorrow at the time of writing) but I have no hope for it considering we keep recurring the same events. At this point, I contact the sender and ask them to chase because it's been ridiculous. We have to sign for the parcel so we've been waiting around. The sender manages to speak to yodel and after being told the delay was due to protests (there are no local protests here, so they're just making excuses) they commit to delivering on the same evening (Tuesday) as they deliver up until 9pm. That was obviously just a ploy to get rid of them as there has not been delivery. Still waiting, spent 2 days waiting for the parcel. Been lied to again and again. This parcel is my router for my broadband so I'm writing in a house, where I'm meant to be working from home but can't as I have no internet and will now be waiting unable to work for a 3rd day.