This is the absolutely worst company! The drivers lie. I got an email saying they had missed me and left a calling card in the mailbox. All lies! I was home waiting for the driver. No card in the mailbox. I was promised they would deliver next day. Next day I get an email saying they delivered through mail slot. Total lie. The package is about 4 times the size of my mailbox so they could never have gotten it in there. Finally they admitted to not knowing where they had delivered it. Seller resent and replacement. of course Yodel messed it up and claimed not to have the complete address and could not redeliver. The Seller has now sent a second replacement, but I doubt I'll get it. it's not the first time it happens with Yodel. I get about 50% of my deliveries from them. Customer service is impossible to reach and chat is automated. you get the same reply from different 'people'. I hate this company and it should be avoided at all cost.