Simply disgusting and ingenous. No attempt at service. I will check my future purchases will not be delivered by this shameful company. Not my first adverse experience but this trumped the rest. I dont use them as a courier based on experience. The epitome of multiple service failure, gross incompetence and deliberate obfuscation to the point of malfeasance. I was promised delivery daily for 30 days, the package "continually returned to depot" .The online service noted on several occasions that the driver's GPS revealed he had been no where near my road. They were profligate with my time. Lost paperwork I had to contact sender on their behalf.. They made repeated promises that were failed. I used online, email and direct phone contact with the depot. I also contacted CEO and senior management, Despite their promises they failed to meet their contract. They then cited the data protection act as a reason they could not communicate with me further. I instructed them to return parcel to sender having wasted so much valuable time at least 100 x compared to the value of the parcel