Theft ? or just truly incompetent, dishonest company
The delivery that never happened,waited in and watched on cctv system for delivery to turn up, i then get a update it was delivered, well i didnt get it, contacted yodel, they say i got it and kevin the customer signed for it, well im the customer and i dont know a kevin, checked my cctv and found a van at the time delivering in the street behind my street at the time but dont know what house he went to, explaned all this to yodel, they still say it was delivered to me, so i ask for POD, they say a picture of delivery "POD" on there web site, so i look, picture is of my neighbour take in a parcel for me on 29th september, but no picture of delivery yesterday so i point this out to web chat guy and he cuts me off and does a runner, so i have cctv showing no one came to my door at the time when they say they delivered it and try to prove it was delivered with a picture from 29th september, you cant make it up, a truly incompetent, dishonest company.
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