Would give zero if possible. Was supposed to deliver on Christmas eve but got email saying couldn't find my house and to contact them. I did. I gave directions and said knock on neighbours door if still can't find house (I live in a small hamlet of about 12 houses) and leave with them or get directions. Even suggested leave at friends farm which they would drive past as was a gift for them. Didn't. 5 days later say delivering again. Didn't. Following day say delivering then get same email as before saying can't find my house. Ignored all the information given before. When I contact them again end result they will attempt delivery following day. Suspect never drove all the way out here because if they had they would make sure didn't have to keep doing it especially in atrocious weather. Bare root plants will probably be dead by the time they arrive if they ever do. Replacements for previous bare root plants that died probably due to staying in a van for over a week and roots drying out. Absolutely useless. Keep asking me to provide info which they ignore.