Consistently ridiculous & appalling experiences with Yodel. They mis-deliver, lose, steal (?!) parcels and then claim to have delivered them correctly, occasionally providing absurd blurry photos of dark unidentifiable hallways as ‘proof’. If the driver does make it to your home with the parcel, they never ring the doorbell and then leave the parcel on the pavement where it gets stolen. They have a different excuse for why the item’s missing each time contact is made and never apologise or give direct answers to questions. Like everyone else here I’m flummoxed as to how they keep operating as they do anything but their job. An unbelievable farce..! Currently waiting on a delivery due on Wed, which they say was definitely delivered (complete with the name of someone I don’t know that they apparently delivered to) they also say that it is out for delivery right now… I have no idea what to believe, it’s baffling.