I'm afraid your website defaults to 1 star minimum. I wouldn't even give you that. I was due a virgin delivery Thurs 19th Jan, after my Sky subscription ended. On Thurs 19th driver was delayed, on Fri 20th, the driver couldn't find my address on sat nav, (my property has been here for 60 years and no other delivery company has ever had a problem) and after an hour on the chat to Yodel, it turns out that I now have to go and collect from the local depot next Tuesday having by then been without phone and Internet for for 5 days. Absolute appalling service, appalling customer care, totally incompetent driver (I'm 2 miles from the depot and on an A2Z map). DISGRACEFUL.